Last updated: October 3, 2023

Protecting your private information is important to us. It is Modern Support Services’ (MSS) policy to respect your privacy and comply with any applicable law or regulation regarding any personal information we may collect about you. This statement of privacy applies across our website (https://www.modernsupportservices.org) and other sites we own or operate.

Personal information is any information that can be used to identify you. This includes information about you as a person (e.g. name, address, date of birth, etc.),  your devices, payment details, and information pertaining to how you use a website or online services.

In the event that our website contains links to third-party sites or services, please be aware that those sites and services have their own respective privacy policies. This privacy policy does not apply to any of your activities after leaving MSS’ website.

Logging of Data:

When you visit MSS’ website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type/version, the pages you visit, the time/date of your visit, the time spent on each page, and other details about your visit. Additionally, we may use third-party services that collect, monitor, and analyze this.

Collection of Personal Information:

In order to better provide you with services offered on our website, Modern Support Services may ask for personal identifiable information which may include one or more of the following:

• Name
• Email
• Date of Birth
• Phone/Mobile Number
• Home/Mailing Address

Legitimate Reasons for Processing Your Personal Information

Modern Support Services only collects and uses your personal information when we have a legitimate reason for doing so. We only collect personal information that is reasonably necessary to provide our services.

Please keep in mind that if you directly disclose personal identifiable information or sensitive personal data through Modern Support Services’ public messaging boards, this information may be collected and used by others.

Use of Personal Information:

Modern Support Services collects and uses your personal information to operate its website and deliver the services you have requested. We may collect, hold, use, and disclose information for the following purposes:

• To provide you with our platform’s core features and services
• To contact and communicate with you
• For analytics, market research, and business development; including to operate and improve our website, associated applications, and associated social media platforms
• To consider your employment application
• For internal record-keeping and administrative purposes
• For security and fraud-prevention; in addition to ensuring that our website is and applications are safe, secure, and used in line with our terms of use

Security of Personal Information:

Although we do our best to protect the personal information you provide, Modern Support Services advises that no method of electronic transmission or storage is 100% secure and can guarantee total data security.

Sharing of Personal Information with Third Parties:

Modern Support Services does not sell, rent, or lease its client lists to third parties.

Modern Support Services may share data with trusted partners to help perform statistical analysis, send you emails or postal mail, and provide client support. All such third parties are prohibited from using your personal information except to provide these services to MSS – in addition the requirement of maintaining the confidentiality of your personal identifiable information.

Modern Support Services may disclose your personal identifiable information—without notice—if required to do so by law or in the good faith belief that such action is necessary to: (a) comply with legal processes served on MSS or its website, (b) protect and defend the rights or property of MSS, and/or (c) act under exigent circumstances to protect the personal safety of users and/or the public.

How Long We Keep Your Personal Information:

Modern Support Services keeps your personal identifiable information only for as long as we need to. This time period may be dependent upon what we are using your information for – in accordance with this privacy policy.

Your Rights and Control of Your Personal Information:

By providing personal information to Modern Support Services, you acknowledge understanding that we will: collect, hold, use, and disclose your personal identifiable information in accordance with this privacy policy. You do not have to provide personal identifiable information to us; however, if you do not, it may affect your use of our website or the services offered throughout.

Limits of Our Policy:

Our website may link to external sites that are not operated by Modern Support Services. Please be aware that we have no control over the content and policies of those sites and cannot accept responsibility or liability for their respective privacy practices.

Changes to This Policy:

Modern Support Services reserves the right to change this privacy policy from time to time. At our discretion, we may our privacy policy to reflect updates to our business processes, current acceptable practices, and/or in compliance with legislative or regulatory changes. Modern Support Services will post significant changes to this privacy policy by utilizing the same link in which you are currently accessing this policy.

Contact Us:

For questions or concerns regarding this privacy policy or your privacy, you may contact Modern Support Services using our contact page.